Privacy Policy

1. Consent and Competency to Contract

By using our services and agreeing to this Privacy Policy, you (the “User”) represent that:

  • You are at least 18 years of age and are competent to enter into a binding contract under the Indian Contract Act, 1872
  • If registering on behalf of a company, partnership, or legal entity, you have been duly authorized by such entity and are permitted under applicable laws to accept these terms
  • You provide your lawful consent to the collection, use, storage, and transfer of your personal information as described in this Privacy Policy

If you are under the age of 18 or are not competent to contract, you may not use our services or provide any information to Vriyox. Persons under 18 years of age may use our services only with the involvement, supervision, and approval of their parents or legal guardians.

2. Information We Collect Automatically

When you visit our website, Vriyox automatically collects certain technical information, including:

  • IP address
  • Domain server
  • Type of device/system
  • Type of web browser
  • Geographic location (city/state level)
  • Pages visited and time spent
  • Referring website addresses
  • Click-stream data

This information, collectively known as “Traffic Data,” is kept anonymous and is not used to personally identify you. We collect this data to improve your experience on our website, analyze website usage patterns, and ensure security.

Cookies and Tracking Technologies

We may use “cookies” and similar tracking technologies to:

  • Customize content to your preferences
  • Remember your settings and preferences
  • Avoid showing the same promotion repeatedly
  • Analyze site traffic and user behavior
  • Enhance website security

You can configure your browser to reject cookies, though this may limit certain features of our website. By using our website, you consent to our use of cookies as described.

3. Personal Information We Collect

To access certain services or features on our website, we may ask you to provide information that can personally identify you (“Personal Information”).

General Personal Information:

Sensitive Personal Data or Information (SPDI):

As per the IT Rules, 2011, we may collect the following Sensitive Personal Data or Information only with your express consent and for lawful purposes:

  • Financial information such as bank account details, credit/debit card details, or other payment instrument details (collected only through secure payment gateways)
  • Passwords (stored in encrypted form)

We do not collect other categories of SPDI such as physical, physiological and mental health condition, sexual orientation, medical records and history, or biometric information unless specifically required for service delivery and with your explicit consent.

If you contact us via email, contact forms, or complete surveys online, any information you provide will be collected as Personal Information.

4. Employment Information

  • Keep this information confidential
  • Use it solely for recruitment and employment purposes
  • Retain it for a reasonable period as per our retention policy
  • Not share it with third parties without your consent, except as required for background verification with your knowledge

5. Purpose and Use of Your Personal Information

Vriyox collects and uses your Personal Information for lawful purposes only, including:

  • Service Delivery: To provide, maintain, and improve our services
  • Communication: To communicate with you about products, services, updates, or promotional materials
  • Customer Support: To respond to your inquiries and provide customer support
  • Personalization: To tailor your experience on our website by displaying relevant content
  • Administration: To send administrative information such as updates to our terms and policies
  • Analytics: To analyze website usage, understand user preferences, and improve our offerings
  • Security: To detect, prevent, and address technical issues, fraud, and security threats
  • Legal Compliance: To comply with applicable laws and legal obligations

We may occasionally contact you on behalf of business partners about offerings that may interest you. In such cases, we do not transfer your Personal Information (name, phone number, email address) to third parties without your explicit consent.

Disclosure to Third Parties

Vriyox may share your data with:

  • Service Providers: Trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you, provided they agree to keep your information confidential
  • Legal Requirements: Law enforcement, government authorities, or other third parties when required by law or to protect our rights, property, or safety
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business

We ensure that third-party service providers are contractually bound to protect your Personal Information and use it only for the purposes specified by us.

6. Data Security and Reasonable Security Practices

Vriyox is committed to protecting your Personal Information and implements reasonable security practices and procedures as required under the IT Act, 2000 and IT Rules, 2011, including:

  • Industry-standard encryption for sensitive data transmission (SSL/TLS)
  • Secure servers with access controls and authentication mechanisms
  • Regular security audits and vulnerability assessments
  • Employee training on data protection and confidentiality
  • Documented information security policies and procedures
  • Physical, technical, and organizational safeguards

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your Personal Information, we cannot guarantee absolute security. You acknowledge and accept this inherent risk.

7. Data Retention

We retain your Personal Information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable Indian laws. Our retention periods are based on:

  • The nature of the information collected
  • The purpose for which it was collected
  • Relevant legal or operational retention requirements

When Personal Information is no longer needed, we will securely delete or anonymize it in accordance with our data retention and disposal policies.

8. Third-Party Links

Our website may contain links to third-party websites, plugins, or applications. Please note that we are not responsible for the privacy practices of such external websites. This Privacy Policy applies solely to information collected by Vriyox.

We encourage you to review the privacy policies of any third-party websites you visit. Clicking on third-party links or enabling third-party connections may allow them to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

9. Your Rights and Choices

Under Indian law, you have the following rights regarding your Personal Information:

Right to Access and Review

You have the right to access and review the Personal Information we hold about you.

Right to Correction

You may request correction of inaccurate, incomplete, or outdated Personal Information.

Right to Withdrawal of Consent

You may withdraw your consent to the collection, use, or disclosure of your Personal Information at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawal of consent may affect our ability to provide certain services to you.

Right to Opt-Out

You may opt-out of receiving marketing communications from us at any time.

Grievance Redressal

If you have any grievances regarding the processing of your Personal Information, you may contact our Grievance Officer (details below).

To exercise any of these rights, please contact us at:

You may unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link in any promotional email or by contacting us directly.

10. Grievance Officer

In accordance with the Information Technology Act, 2000 and the IT Rules, 2011, Vriyox has designated a Grievance Officer to address your concerns regarding data protection and privacy. For grievances, please contact our Grievance Officer at the email address provided below.

If you have any complaints or grievances regarding the processing of your Personal Information, you may contact our Grievance Officer using the details above.

11. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect Personal Information from children without parental or legal guardian consent.

Parents and legal guardians should supervise their children’s online activities and may use parental control tools available from online services and software manufacturers to provide a child-friendly online environment.

12. Cross-Border Data Transfers

Your Personal Information may be transferred to, stored, and processed in locations outside of India where data protection laws may differ. When we transfer your Personal Information internationally, we ensure adequate safeguards are in place as required under Indian law.

By using our services, you acknowledge and consent to such transfers. We will take all steps reasonably necessary to ensure that your Personal Information is treated securely and in accordance with this Privacy Policy.

13. Data Breach Notification

In the unlikely event of a data breach that compromises your Personal Information, we will notify affected users and relevant authorities in accordance with applicable Indian laws and within the timeframes prescribed by law.

14. Changes to This Privacy Policy

Vriyox reserves the right to update, change, or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or business operations.

Any material changes will be notified to you through:

  • Prominent notice on our website
  • Email notification (if you have provided your email address)
  • Other appropriate means

The updated Privacy Policy will be effective immediately upon posting on our website, unless otherwise specified. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of such changes.

15. Governing Law and Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts located in Delhi, India.

16. Contact Us

Acknowledgment: By using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. You also acknowledge that you have provided your free and informed consent to the collection, use, storage, and transfer of your Personal Information as described herein.

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